I hadn’t worked with FOI’s for a while in my previous role and having started a new job in Information Governance this course was a great re-introduction to the subject. It was interesting and informative and I finished feeling more confident about processing FOI requests in my organisation.
SLD, Solihull Metropolitan Borough Council

Kirsty was extremely knowledgeable and helpful with all enquiries. The course was very helpful.
HS, ESCC

I am new to FOI and this course has helped immensely. It was presented well and
in a light hearted and easy to understand format. It was useful to understand the
intricacies of funding etc and the way in which this is applied. The background into
how rules are applied was easy to understand and it has certainly helped me in
refining and managing the process in my role with management of FOI's. TC, Hampshire County Council

An excellent course, with the relevant knowledge needed, was provided in a simple but effective way.
TP, Cumberland Council

I thought the presentation, materials provided, and style of the course and of Susan was excellent. Really easy to follow, descriptive, interactive, and helpful for persons both completely new to FOI and with a modicum of experience. The course reassured me I was on the right track and we were performing well as an organisation, while also highlighting areas I need to work on, and what my next steps will be. Overall a highly worthwhile course, and one which I will look to recommend and follow up on.
MDC, The Coal Authority